When you use ThermaCare®, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important, not only to ensure the safety of your personal data, but also to ensure you that ThermaCare® is compliant with the General Data Protection Regulation (GDPR) which was enforced on 25 May 2018.

This Privacy Policy applies to the following domains: https://www.thermacare.fi

1. Personal Information – What we collect and why

We offer certain site features, services, applications, and tools that are available only through the use of the following tracking technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. 
Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us.
This website collects and uses personal information for the following reasons:

1.1. Google Analytics

1.1. Google AnalyticsLike most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 2 below).
GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Learn more about Google Analytics.

1.2. Website cookies

We treat information collected by cookies and other technologies as nonpersonal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.
Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
We make use of analytic cookies to analyze how our visitors use our website and to monitor website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise.
The information collected by these cookies is not associated with your personal information by us or by our contractors. The following Google Analytics, other third party provider cookies and our own cookies are used.

Navn	Formål	Utløpsdato
_ga	Samler informasjon om brukerne og deres aktivitet på nettstedet for analyse og rapporteringsformål (anonymisert)	2 år
_gat	Samler informasjon om brukerne og deres aktivitet på nettstedet for analyse og rapporteringsformål (anonymisert)	noen sekunder
_gid	Samler informasjon om brukerne og deres aktivitet på nettstedet for analyse og rapporteringsformål (anonymisert)	en dag

-How can I avoid the use of cookies on the Website?

Regardless of which browser you are using, you can adjust the browser settings to not store cookies. Some browsers will allow you to only do this setting for certain websites

-How can I delete cookies?

You can delete cookies in your browser seetings. You can find assistance either within the browser settings or on the browsers’ webpages. Below you’ll find a list of links to instructions for the most widely used browsers:

• Google Chrome: http://support.google.com/chrome/bin/answer.py
• Mozilla Firefox: http://support.mozilla.org/da/kb/Deleting%20cookies
• Opera: http://www.opera.com/help/tutorials/security/privacy
• Safari: http://docs.info.apple.com/article.html

2. Our Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in the EU General Data Protection Regulation 2018 (GDPR).

• Google (Privacy Policy)
• Syse AS (Security and Compliance)
• Coretrek AS (Webprovider)

3. How Long do We Store Your Information

We will retain your personal information for the period necessary to fulfill the purposes outlined on our ‘Consent page’.
You can always contact us, if you want your personal data ‘erased’ from our databases (see Section 6). We will respond without undue delay (and in any event within one month, although this can be extended in difficult cases).

4. Data Breaches

ThermaCare® will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

5. Data controller

Navamedic ASA
Henrik Ibsensgate 90,
0255 Oslo

Tel: +47 67 11 25 40
infono@navamedic.com

6. Right to Access and To Be Forgotten

Please contact us, if you want to request access to your personal information stored in our databases. We will respond without undue delay (and in any event within one month from receiving your request, although this can be extended in difficult cases).

Navamedic ASA
Henrik Ibsensgate 90,
0255 Oslo

Tel: +47 67 11 25 40
infono@navamedic.com

7. Privacy Questions

If you have any questions or concerns about the Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

Navamedic ASA
Henrik Ibsensgate 90,
0255 Oslo

Tel: +47 67 11 25 40
infono@navamedic.com